Operating during the pandemic: Steps for ensuring employee safety


As an essential business, Qosina has operated continuously during the time that state and government mandates forced non-essential businesses to shut down. For safety reasons, most of our employees (with some exceptions) worked from home.

Our certified ISO 22301 Business Continuity Management System (BCMS) enabled us to plan, establish, train and implement processes that would allow us to recover quickly from most disruptive incidents when they arise. In fact, our ISO 22301 auditor has called us his “poster-child,” meaning that he considers Qosina as having a “best-in-class” system that all companies should aspire to.

COVID-19 has proven to be the ultimate test for us. Nonetheless, we have successfully demonstrated that a pandemic was not going to hinder us from doing our jobs. We learned how to operate our business confidently and effectively with limited issues, and we would like to share our experience.

First and foremost, our number one priority is to protect our employees. Our crisis management team developed a comprehensive plan to ensure our workplace would be safe and the risk of COVID-19 transmission is minimized. Following guidelines set forth by the CDC, the crisis management team outlined a number of safety precautions and executed a successful return-to-work plan that employees must adhere to.

Safety measures we put into place:

  • Employees’ temperatures are taken upon arrival to the facility
  • Employees must wear masks/facial coverings while walking in common areas, accessing shared equipment and interacting with others
  • The company has made PPE available to all employees
  • We implemented extreme cleaning protocols, with an enhanced weekend regime
  • We provided cleaning/sanitizing supplies to employees and have placed hand sanitizer throughout the company for easy access
  • We’re currently not allowing access to communal microwaves or coffee makers
  • We provided all employees with a no-touch multi tool key tag so they can avoid direct contact with high-touch surfaces
  • The maximum headcount in conference rooms, restrooms and dining areas has been defined to ensure proper social distancing
  • We created special floor markings, denoting approved walkways, pedestrian foot traffic and no-pass-through areas
  • Employees must maintain a contact tracing log via an app on their phones or manually in a spreadsheet
  • We require visitors or workers to complete a COVID-19 questionnaire, get their temperatures taken and be reviewed/approved to be on site
  • All external meetings must be held virtually

While it may seem daunting to adjust workplace policies for COVID-19, Qosina is committed to the health and safety of its employees and will continue to operate under an abundance of caution for as long as necessary in order to minimize the spread.